Spread | The lowest spread account (Main symbols:from 1.4pip) |
Leverage | Up to 200:1 |
Product | Forex, CFDs, Commodities, Metals (Gold, Silver), Oil, Futures |
Trading Platform | MetaTrade4(Available for Window,Mac,Android,iPhone,Tablet,iPad) |
Minimum Deposit | GBP £300 |
Hedging | Available |
Minimum Lot | Mini Lot(0.1) |
Bonus | - |
Auto Stop-out | 70% (Margin Call Level=100%) |
Base Currency Option | GBP, EUR, USD |
Commission | $ 0 |
Lot Restriction per Ticket | 50 Lot |
Maximum Open/Pending Order per Client | 200 Lot |
Islamic Account | Optional |
Spread | The lowest spread account (Main symbols:from 0.2pip) |
Leverage | Up to 200:1 |
Product | Forex, CFDs, Commodities, Metals (Gold, Silver), Oil, Futures |
Trading Platform | MetaTrade4(Available for Window,Mac,Android,iPhone,Tablet,iPad) |
Minimum Deposit | $2 GBP £5,000 |
Hedging | Available |
Minimum Lot | Mini Lot(0.1) |
Bonus | - |
Auto Stop-out | 70% (Margin Call Level=100%) |
Base Currency Option | USD, EUR, GBP |
Commission | $ 0 |
Lot Restriction per Ticket | 50 Lot |
Maximum Open/Pending Order per Client | 200 Lot |
Islamic Account | Optional |
Spread | The lowest spread account (Main symbols:from 0.8pip) |
Leverage | Up to 200:1 |
Product | Forex, CFDs, Commodities, Metals (Gold, Silver), Oil, Futures |
Trading Platform | MetaTrade4(Available for Window,Mac,Android,iPhone,Tablet,iPad) |
Minimum Deposit | GBP £5,000 |
Hedging | Available |
Minimum Lot | Mini Lot(0.1) |
Bonus | - |
Auto Stop-out | 70% (Margin Call Level=100%) |
Base Currency Option | GBP, EUR, USD |
Commission | $ 0 |
Lot Restriction per Ticket | 50 Lot |
Maximum Open/Pending Order per Client | 200 Lot |
Islamic Account | Optional |
Your account and all accounts activity will be denominated in the selected currency, including P/L and withdrawals.
As a regulated brokerage we are required to abide by stringent Know Your Customer (KYC) and Anti Money laundering (AML) protocols.
These measures ensure that you are fully aware of the risks involved in trading and that no unauthorised person can register an account in your name.
The information you share with us undergoes 256 bit encryption and is not shared with third parties under any circumstances.
Both of our regulatory jurisdictions are compliant with FATCA (the Foreign Account Tax Compliance Act,) the purpose of which is to enable US government to maintain records of the overseas financial accounts of US taxpayers.
As a result we are obligated to ask our clients whether they are a US citizen or resident.
This Agreement is a Legal Contract, please Read it Carefully.
1) Risk Warning
(a) Foreign Exchange and Contracts for Difference with Land-FX UK Ltd. are all margin traded products. Therefore, they inherently carry a high level of risk compared to other investments and as such you could rapidly lose more than your initial deposit. They are all legally enforceable under the Financial Services and Markets Act 2000.
(b) Margined trades are trades on the price movement of a product. They settle based on the difference between the opening price and the closing price of the trade. They can settle in a currency other than your base currency and therefore your profit or loss could be liable to foreign exchange fluctuations.
(c) You should not trade any margined product unless you fully understand all the risks involved with doing so and that you have sufficient resources available to you that in the event, however unlikely you may deem it to be, that there is an adverse movement in the price of that product that you can meet the financial obligations required by you with respect to margin payments and losses.
(d) Margin trading is leveraged trading that allows ‘gearing’ which means that you can place a large trade by only putting up a small amount of money as margin. If the price moves in your favour you can greatly increase your profits. However even a small movement in price against you can lead to substantial losses and you may be required to deposit additional margin with us immediately to keep these trades open. You are liable for this and for any losses that may occur if your positions are closed. The potential losses, or profits, for margin traded products are, or could be, unlimited and this should always be considered by you when making trading decisions.
(e) Not all trades can be opened or closed 24 hours a day. Many are subject to strict opening and closing times which can fluctuate. These are posted on our Market Information Sheets (MIS) which are available online and which we endeavour to keep up to date, without any obligation or liability on us to do so, or for its accuracy. For example, national holidays and Daylight savings changes will affect the times when you can trade. Also a market may be suspended for a variety of reasons and during this time you will not usually be able to trade.
(f) You are placing trades on our prices and not those on an exchange. Depending on the market, our prices will usually be based on an exchange price but can fluctuate away from the underlying prices due to a variety of reasons. All open trades can only be closed and settled with us.
(g) Land-FX UK Ltd. will hold retail customer funds in a segregated bank account. We reserve the right to utilise some of those funds up to the level that the client is losing to fund open positions. However even in a segregated account you may not be afforded complete protection. All individual client funds are subject to the Client Money Rules of the FCA (formerly the FSA), unless stated otherwise, and are guaranteed by them under the Financial Services Compensation Scheme up to a maximum of £50,000. (See Deposits / Withdrawals / Balances).
(h) If you are in any doubt whatsoever about any aspect of the risks involved in FX, CFDs then we recommend that you seek independent professional help or advice before continuing.
(i) If you are considering trading in shares in a company that you work for then you should seek legal advice beforehand to ascertain that you are not in breach of any regulations.
(j) Margin trading is not necessarily designed to replace existing or traditional methods of investing and is therefore not suited to everyone.
(k) You acknowledge that you and no member of your family are classed as a PEP (Politically Exposed Person).
2) Introduction
(a) Land-FX UK Ltd. (“us”, “we”, “our”, “ours”, “ourselves”) is the trading name of Land-FX UK Ltd. Financial Services Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). The FCA’s address is 25 The North Colonnade, Canary Wharf, London E14 5HS and www.fca.org.uk. Our registered address is Land-FX UK Ltd. Financial Services Ltd, 30 Charles II Street, London. SW1Y 4AE.
(b) These terms of business cover Foreign Exchange (FX)and Contracts for Difference (CFD). You agree to be bound by those areas of this agreement that are pertinent to the types of accounts held by you, and the types of trades executed with ourselves.
(c) These terms of business set out the agreement between us and the client or customer (“you”, “yours”) and should be read carefully together with any amendments and addendums and apply to clients who are not domiciled in China. IF you have opened an account with Land-FX UK Ltd. then you have automatically accepted these Terms of Business and any forthcoming updates. In addition, if there is any doubt, you will also have been deemed to have accepted these Terms of Business by making a deposit, logging into your account or placing a trade.
(d) These terms of business do not in any way affect your statutory rights and do not restrict the liability owed by us to you under the Financial Services and Markets Act 2000 or any other regulations imposed on us by the FCA.
(e) If any part of this agreement is deemed to be invalid or unenforceable then the rest of this agreement will still be enforceable.
(f) These Terms of Business will be deemed to be the most recent and applicable and will come into effect when we open an account or accounts for you, or when we notify you of these new terms of business taking effect from a previous version.
(g) They will apply to all new and existing trades taken out, and where possible we will give you at least 10 working days’ notice of any major changes taking effect. This may be in writing, email, notification on the website or through any other means deemed appropriate by Land-FX UK Ltd.
(h) This may not include margin requirements or spreads which can change rapidly due to market developments. Also certain markets may become suspended or we may cease trading some markets for which we will not be held accountable or liable.
(i) The words ‘trading’ and ‘trade’, are all used interchangeably in these terms of business.
(j) Upon your acceptance of these terms of business and our acceptance of you as a client you warrant to Land-FX UK Ltd. that every trade you transact with us you do so directly with us in accordance with these terms of business.
(k) As a client of Land-FX UK Ltd. you also undertake only to trade if:
(1) You are not contravening any legislation in the country from where you are at the time.
(2) You are over the age of 18 years old.
(3) You are not bankrupt or going through bankruptcy proceedings or subject to any legal regulations that may prevent you from adhering to these terms of business.
(4) Your personal details held with us are up to date
(5) Where you are employed by a regulated firm you have sought permission from your compliance officer and you authorise us to provide your compliance department with copies of your personal account dealings.
If you do trade while contravening one of the above, then you will still be held accountable and liable for all trades and their corresponding profits or losses.
(l) No side agreement made with any member of staff, either oral or written (including email) will take precedence over the Terms of Business unless signed by an authorised member of staff, which for the avoidance of doubt means a member of the Board, the Managing Director, Compliance Manager or Chief Operating Officer.
3) General
While Foreign Exchange is traded globally CFDs are not. Certain countries do not allow their use and it is the responsibility of the individual to make sure that they comply with any local laws that are applicable to them, both in terms of actually holding an account and the relevant applicable tax laws. Specifically, we do not allow residents of the USA or its citizens to hold an account with us.
You undertake not to access any websites or trading platforms associated with Land-FX UK Ltd. from the USA or any other country where it may be against the law of that country to trade with a UK based company.
Any prices or quotes that we may show in advertisements, promotions, on television or on our website are purely for indication only. Only prices on our Internet Trading Platform are available to trade on, subject to the other terms of this document.
You accept that wherever possible we will communicate with you via electronic means such as email. In addition to this, if you are legally required to accept anything where normally a signature would be required then this can be done electronically by ‘clicking’ the appropriate button or following other on screen instructions via our web site.
You will at all times take reasonable measures to ensure that you pass no computer viruses or such like onto our system network.
We have the right to assign the legal benefit and responsibilities of this agreement, at our absolute discretion, to a third party, having given prior notice to you of at least 10 working days.
For the purposes of these Terms of Business, Land-FX UK Ltd. Financial Services Ltd (Land-FX UK Ltd.) and Land-FX UK Ltd. Markets should be deemed the same legal entity.
4) Definitions
Land-FX UK Ltd. = Land-FX UK Ltd. Financial Services Ltd
SL = Stop Loss. Bid = The price which you can sell at.
Offer = The price which you can buy at.
TP = Take Profit.
Limit Order = An order to buy below the current price or to sell above the current price. FX = Foreign Exchange.
ITP = Internet Trading Platform.
CFD = Contract for Difference.
NTR = Notional Trading Requirement.
FCA = Financial Conduct Authority.
MIS = Market Information Sheets.
P+L = Profit and/or loss.
Tic / Pip / Point = The minimum increment movement of the price which you are trading on which are shown on the MIS.
Spread = The difference between the bid and offer.
Slippage = The difference between an order level and the execution level.
Gapping = When the price of a market jumps.
Margin Call = When you are running low of funds in your account and are requested for more funds to stop your position from being closed out. (Where your cash balance does not cover your notional trading requirement and open position profit and loss).
Grey Market = A market that is still tradable with us although the underlying or actual market may be closed.
Business Day = Working day, not including weekends and some public holidays.
Long = Placing a trade where you profit from the relevant market from going up. Also known as ‘buying ‘or ‘buy’.
Short = Placing a trade where you profit from the relevant market from going down. Also known as ‘selling ‘or ‘sell’.
FATCA = Foreign Account Tax Compliance Act. This refers US international tax law agreed with other countries and jurisdictions whereby client details are passed to US tax authorities.
5) Law and Jurisdiction
(a) These terms of business apply to all trades or orders of any type carried out with us, and are governed by the laws of England and Wales.
(b) In the event of a default by you, Land-FX UK Ltd. Financial Services Limited, reserves the right to bring proceedings against you in any other court in any other jurisdiction permitted by law if it is deemed appropriate by us to do so regardless of where you were domiciled when the account was opened, or when the trade was executed.
(c) You will be classified as a Retail Customer, unless you have agreed with Land-FX UK Ltd. in writing to the contrary. However;
You may request at any time, or we may at our discretion request you, to be reclassified as a Professional Client or Eligible Counterparty.
For the avoidance of doubt, all Corporate and Institutional clients will be classified as Professional Clients unless otherwise agreed.
This should be agreed in writing between both parties and you must acknowledge that you are aware that you will lose some of the rights afforded to you under FCA rules by signing a loss of protection notice.
To be considered as a Professional Client you must satisfy at least two of the following criteria:
(i) You have carried out transactions, in significant size, on the relevant market at an average frequency of 10 per quarter over the previous four quarters;
(ii) The size of your portfolio, defined as including cash deposits and financial instruments exceeds Euro 500,000;
(iii) You work or have worked in the financial sector for at least one year in a professional position, which requires knowledge of the transactions or services envisaged.
As a Professional Client, when you transfer money to us, or money is paid to us on your behalf, to the extent that we reasonably determine that the amount of money you have transferred to us is required as collateral to cover your obligations to us including, present or future, actual or contingent or prospective obligations, without further notice from us, you acknowledge and agree that full ownership of the money so determined as collateral by us is transferred to us for the purpose of covering your obligations under or in connection with your account with Land-FX UK Ltd. from time to time known as the ‘title transfer collateral arrangement’. The FCA Client Money Rules will not apply to monies transferred under this agreement and you will not have a proprietary claim over such money and we can deal with it as our own.
(d) In the event of your death, and upon receipt of proof, we will close all your open trades immediately, or as soon as practically possible. Your estate will then be the beneficiary from any funds held or liable for any losses or sums owed.
(e) You will be liable for and fully indemnify Land-FX UK Ltd. for all costs, damages and other legal expenses that we may incur as a result of you breaching these Terms of Business, or any other negligent act by you.
(f) The maximum amount of liability that Land-FX UK Ltd. shall be held liable for in respect for any financial loss suffered by you will be equivalent to the initial margin requirement for that trade.
6) Demo Accounts
Entry to the demonstration (demo) platform will be disabled after 30 days.
With the Land-FX UK Ltd. demo or virtual account, you are not trading with real money. Any money you make or lose is fictitious and cannot be transferred to a real account, cashed in or redeemed in any way. The demo account is purely for practice and for demonstration purposes only, and contains a small selection of the markets that we offer.
Profits or losses incurred while trading in a demo environment do not necessarily reflect what you may achieve when trading in a live environment. FX and CFDs are volatile instruments and it is possible to rapidly make or lose more than your initial deposit.
While Demo accounts to replicate live accounts they may not always be totally the same as varying factors in the live environment can affect matters.
7) Accounts
(a) Land-FX UK Ltd. may refuse your application to open an account for any reason or no reason and is under no obligation to provide any reasons for doing so.
(b) Land-FX UK Ltd. may at its discretion disclose your personal information to a credit reference agency, which may keep a record of the search, to verify your details when applying for an account.
(c) You have one agreement with Land-FX UK Ltd. which covers all accounts you may hold with us even if they are in different asset classes (i.e. FX, CFDs). This agreement covers all trades, open or closed, orders and any other transactions.
(d) In the event that we exercise our rights under this agreement to close all, or some, of your positions and cancel any pending orders and /or to close your account(s) we have the absolute right to consolidate the cash balances held in any of the accounts you hold with Land-FX UK Ltd. or any of its affiliates.
We may also, at our discretion, net off your positive account cash balances against negative account cash balances, and your profits from any open trades in an account against losses on open positions in another account. We may also offset any funds against any other liabilities owed by you including, but not limited to, legal costs and interest. In the event that monies held are in different currencies we will convert these to one universal currency at the prevailing market rate, leaving one amount either payable by us to you or by you to us.
(e) You accept these Terms of Business, and any amendments or additions, for all accounts that you hold with us, or our associates, whether they are main accounts or sub accounts and no matter what areas of business they cover.
8) Account Size
(a) We reserve the right to impose a maximum account size that we are willing to allow clients to hold with us. This may be set the same for each of the account types (FX, CFDs) or differently. You may hold more funds in your account than the account limit, but you will not be permitted to utilise those funds that are in excess of the account limit for the purpose of trading.
(b) You may be notified of the account size on acceptance of your application for an account, and we reserve the right to change this amount at any time with no prior notice.
(c) The account size limit does not affect the statutory protection afforded to you in the aforementioned Financial Services Compensation Scheme.
(d) We may choose to set this limit in US dollars, Euro or Sterling and this will be applied to whatever base currency that your account his held.
(e) If for any reason your open positions exceed the size that your account size permits due to an error or other reason, we reserve the right, without the obligation, to bring your account back to within its limit by closing some or all of your open positions.
(f) Regardless of the maximum account size placed on your account, customers can lose or make substantially more than that amount.
9) Communication and Contact Details
(a) You undertake that you will provide us with current and up to date contact details when opening your account and keep us up to date with any changes to these details. These should include telephone numbers where you can be reached during the entire day and your current address.
(b) You also undertake to provide us with notification of any temporary change in these details for example, if you go away on holiday, in case we need to contact you for a margin call (see section on Margin).
(c) If for any reason you are not going to be contactable then it is your sole responsibility to make sure you have excess funds in your account and that you have put in place procedures that will enable your account to remain in good order. If you are in any doubt about your ability to achieve this, then you should close all open positions or orders.
(d) Any trades on your account must be made by you and not by a third party, unless you have given specific authorisation for someone else to trade on your account via a power of attorney or trading authorisation or you have activated a trading robot. If you have facilitated someone other than you trading on your account without prior written agreement with us, then you are still liable for all trades carried out on this account.
(e) All trades and orders of any description must be placed via the ITP or, in extreme circumstances, on the telephone. Under no circumstances will we accept trades, orders via email, fax or mail or SMS text message unless you have received prior permission from Land-FX UK Ltd.
(f) We will use your name, account number and other personal data to identify you when you trade, or leave an order via the ITP or on the telephone. If you suspect that the security of your account number and or password has been breached, then it is your responsibility to notify us immediately.
(g) If we agree, in an extreme circumstance, to accept a trade, or order in a different way to those expressed above then we will not be held liable for any losses incurred as a result of an error, delay or omission.
(h) You agree that we will record all telephone dealings between you and us in accordance with FCA guidelines and these will remain the sole property of Land-FX UK Ltd. and be used as evidence in any disputes.
(i) We will send you an electronic statement via email on a regular basis. If you discover an error on your account, then must notify us immediately or in any event within three business days. This covers both incorrect or missing trades.
(j) We have the right to communicate with you via telephone, email or writing at any time to discuss or communicate any aspect of your account or our business whether relevant to you directly or not at that time.
10) Commissions / Charges / Tax
(a) Land-FX UK Ltd. does not charge commission on any trades for its standard account types. It makes money from the spread, which is the difference between its bid price and the offer price. However, on some accounts it may charge a commission which will be shown on your statement.
(b) It is your sole responsibility to assess and pay any tax liability that may occur from the results of any trades carried out by you. If you are unclear in any way about this, then you should seek independent tax advice from someone authorised to do so from your tax jurisdiction. (You should seek advice from your accountant, the tax office or other relevant experts).
(c) We reserve the right to pass on any costs or charges that may arise in the future, (for example a change in stamp duty payments in the event of a change in governing regulations or the law).
(d) We are not under any obligation to reveal any profit, interest or any other kind of remuneration made by us from any trade under any circumstances.
(e) If you have been introduced to Land-FX UK Ltd. by a third party then the spreads you see may be wider than the core Land-FX UK Ltd. spreads. This additional spread is passed on to the introducing party and can be clearly seen on the dealing platform as compared to the usual Land-FX UK Ltd. spreads. Details of mark-ups and commission sharing arrangements are available upon request.
11) Deposits / Withdrawals / Balances
(a) You can fund your Land-FX UK Ltd. account at any time on line via our website. You can use a vast array of methods which are constantly expanding, details of which can be found online. In addition to this, you can make a bank transfer directly from your bank to ours, details of which can be found on our website. Unless Land-FX UK Ltd. agrees otherwise, payments can only be made from the client’s own personal bank account.
(b) You can request a payment from your account at any time. These requests are processed daily by our accounts department. All monies returned will be paid back to the source from where they originated. In the event that we are unable to do this because this would breach deposit limits applied by that financial institution, then we will have to return the funds directly to your bank account. This will be done in line with our strict anti-money laundering procedures, and may include you having to provide additional identification and proof of the bank account belonging to you. All withdrawal requests received on a business day before 2pm (UK time) will be processed where possible on the same day. Any requests received after this time will be processed on a best endeavours basis.
(c) We reserve the right to pay you interest on unutilised funds held in your account, and we will inform you if we intend to do this. This will be calculated daily and paid monthly in arrears. We may also impose a minimum unutilised account balance that this will be applicable to.
(d) Once funds have been deposited into your account, you can place trades utilising these funds. If you want to place an additional trade but have insufficient margin to do this, you must deposit more funds into your account first.
(e) We will pass on any costs associated with taking deposits from you. These may be in the form of a percentage commission charged by the debit/credit card company.
(f) We will pass on any costs that may be associated with transferring money back to your bank, credit or debit card from your account when withdrawing money.
(g) At any time you may request all unutilised funds on your account to be repaid to you. If from the time of your request to the time that we process the request the value of any open positions has moved such that you no longer have the amount requested available, then this will not be possible. We also reserve the right to withhold any payment if we feel that it may be required to meet future short- term payments.
(h) In the unlikely event that you have a negative balance on your account, which may have arisen from a market gapping (see section on Negative Balances and Gapping) you are required to clear this immediately. This should be done by debit/credit card or any other equally instant method of payment.
(i) If a negative balance goes unpaid then after a period of 7 days, we reserve the right to take any action necessary to recover the debt and charge interest during this process.
(j) All retail client funds deposited with Land-FX UK Ltd. will be held in a segregated account in accordance with the FCA Client Money Rules. When you place an opening trade on your account(s) you will be ultilising some or all of your deposit as initial margin. This margin will still be held in the segregated account. Land-FX UK Ltd. will transfer funds to and from the segregated account which it requires to maintain your open positions in the form of daily profits or losses on open positions. During this period, you will have no legal claim over these funds and in the unlikely event of the firm’s insolvency you will have no rights or claims to this money if they are being used to fund open positions.
(k) Under the FCA Client Money Rules, client funds held by us will no longer be deemed client money when that money becomes ‘owed’ to us by the closing of a trade that results in a loss.
(l) Land-FX UK Ltd. reserves the right, in accordance with section 7.2.3 of the FCA’s Clients Assets Sourcebook, to use part or all of a non-retail clients’ funds. These funds will at that time, from a legal standing, no longer be considered as client funds, will not be segregated and may be used by us in the course of our business.
(m) At no time will Land-FX UK Ltd. accept or make a third party payment, unless, at its absolute discretion, it has agreed to do so in strict adherence to anti money laundering regulations.
(n) In the event of an account being left dormant or un-utilised for a period of 5 years Land-FX UK Ltd. may start proceedings in attempt to contact the registered owner of the account. In the event of the account holder’s death then an attempt will be made to contact their estate or heirs. All reasonable steps will be taken, where possible, to locate the legal title holder of the account, but if after a further period of 12 months no contact has been made then Land-FX UK Ltd. may close the account and will no longer consider the funds held on that account as client funds.
(o) Land-FX UK Ltd. as part of its usual account opening process will send newly opened account holders a letter with a Withdrawal Validation Code. When the client receives this code they should enter it on our website which will then enable them to make withdrawals.
(p) Land-FX UK Ltd., in full accordance with global anti money laundering regulations, do not accept cash deposits except in very rare circumstances. If anyone does deposit cash without prior agreement then Land-FX UK Ltd. reserves the right to confiscate these funds until the source of their origin can be confirmed, and the appropriate authorities will be informed.
12) Minimum / Maximum
Every market we quote, whether in FX, or CFDs has a minimum trade size and a maximum trade size. These are clearly shown in our Market Information Sheets on our websites.
13) Margin
(a) When any trade is placed, an initial margin requirement must be met. This is a minimum deposit that must be made to fund that position. This is also known as the Notional Trading Requirement (NTR) and is required as a form of security in case the trade starts to lose money.
(b) These funds must be cleared funds, paid to us via a debit/credit card or via Chaps or SWIFT. We do not accept cheques except under exceptional circumstances, and only with prior agreement with Land-FX UK Ltd.
(c) These NTRs vary immensely from product to product and can be viewed on the MIS.
(d) For example in FX it may be as low as 1 percent of the total actual value of the trade, up to 50 per cent for an indices trade as a CFD.
(e) The NTRs for all markets are published in our Market Information Sheets (MIS) on our web site.
(f) These can change according to how volatile the market conditions are at the time. If we do change an NTR and you have an open trade at the time, then we will endeavour to give you one week’s notice of this change. However, in exceptional circumstances we reserve the right to implement this change immediately, which may mean you are instantly put on a margin call or are over your account size. We will endeavour, if this situation arises, to be sympathetic with any problems that may occur.
(g) Although margin requirements are automated in our system, it is your responsibility at all times to know your positions and to monitor the state of your account, placing more funds into your account as and when is necessary. Any losses or additional losses that arise from the failure to close these positions will be your responsibility.
(h) Our MT5 platform will liquidate your positions when your equity, which is your cash plus your open profit/loss, falls below 70% of the total margin required of all your positions.
(i) You will go onto margin call when your available funds fall below zero. This is when your cash balance plus your margin requirement plus your P+L is less than zero. It is your responsibility to monitor this, and you can help to manage this level with the use of stop loss orders (see section on Orders).
(j) We may issue you with a margin call depending on the size of your positions. This will require you depositing cleared funds with us immediately. We do not accept any liability if you are or are not placed on Margin Call. The responsibility lies with you at all times to maintain sufficient funds in your account.
(k) We are entitled to request these funds to cover a margin call at any time, and you are obliged to pay cleared funds immediately to cover this. We may at our discretion close your position(s) partly or in full if your tradable funds are below zero.
(l) Margin calls can be made by telephone, voicemail, email, fax, letter or any other method deemed appropriate by Land-FX UK Ltd. It is your responsibility to ensure that we always have the correct and up to date information on file so that you may be contacted. If we are unable to reach you but have left a message notifying you of the margin call, or were unable to contact you in any capacity through no fault of ours, then you will be deemed to have been notified.
(m) Any margin calls over £10,000, or equivalent, made before midday UK time must be paid before 4pm UK time that day, or if made after midday then by 4pm the next business day. Just because a margin call has been made and you are arranging payment, we may still close your position or part of it if the position moves further against you. Funds must have cleared and be in our account to be valid.
(n) Land-FX UK Ltd. will not be liable for any losses incurred by you arising from your positions being closed due to a margin payment not being made in the required time or manor.
(o) Margin payments can be made by debit or credit card. For amounts over £10,000, or equivalent, you can make a bank transfer or Chaps payment.
(p) Land-FX UK Ltd. will not be held liable for the consequences of a client not being able to add funds to their account outside of UK office hours where an automated system may not be working.
(q) If a client has been allowed to open an account and deposit a limited amount of funds on the provision they supply further required documentation then Land-FX UK Ltd. will not be held liable in the event that the client is not permitted to make further deposits due to not supplying what Land-FX UK Ltd. considers to be acceptable documentation.
14) Trades
(a) Land-FX UK Ltd. will act as the principle counterparty on all trades, or orders undertaken between you and us.
(b) All Spot or rolling Foreign Exchange trades made either with an FX/CFD account ‘roll’ every day to the next business day if you are holding a position at 5pm New York time, and are subject to financing. This can change due to public holidays or other events and we will endeavour to notify you of any changes via our website. Foreign Exchange futures trades are not subject to financing.
(c) All trades, or orders carried out by us are done so on an execution only basis.
(d) All trades or orders initiated by you will be treated as an offer by you to deal on our quote which we can at our discretion accept or decline. Our displayed quote should not be deemed an offer by us to deal at that price.
(e) We are under no obligation to suggest ways for you to reduce any risk exposure you may have.
(f) We are not expected to, or licensed to, give specific advice on investments or make any recommendations to you. If such advice or recommendation is given, whether intentionally or not, and acted upon by you then this should be solely at your discretion and we will not be held accountable in any way. If an associated third party gives you advice, then it is your sole responsibility whether you chose to follow that advice and Land-FX UK Ltd. accepts no liability for the consequences.
(g) Any information given to you by us in good faith and acted upon or not by you, in the absence of fraud or negligence, will not lead to us being held accountable for any losses, or profits, made by you.
(h) All trades, carried out by you are done so entirely on your own judgement, whether or not you acted on or relied upon any information given by us on the market concerned whether it be the price, or positions held. Any trades carried out by you in such a circumstance will be held binding and deemed valid.
(i) You should fully understand and make yourself aware of all financial considerations required by you before you place a trade. This includes the notional trading requirement (NTR), and the consequences of a trade moving against you.
(j) It is your responsibility to make sure you fully understand all aspects of any trade placed by you and the laws and regulations governing it. If you are in any doubt as to any area of a trade, then you should seek clarification with us before the trade is carried out.
(k) We are under no obligation to accept any trade from you, whether it is to open or close a position if we believe that by doing so would be illegal. In the event that a trade had been opened then we reserve the right to void the original trade.
(l) We reserve the right to void, or amend, any trade that may have arisen from the price being wrong due to a ‘manifest error’, a latent price or a ‘force majeure’ (see later sections).
(m) We are an internet based trading company and as such you accept that there are risks with your internet connection to our website failing and that our Internet Trading Platform (ITP) could fail. In such circumstances you accept all liabilities for any trading losses that you may occur as a result of this, and you must contact Land-FX UK Ltd. immediately for us to try and help.
(n) You may hold opposing positions with Land-FX UK Ltd. This means that you can be long and short the same product. You should be careful when you want to close a position that you do close a specific position rather than create a position the opposite way around. While this would mitigate your exposure, you would then have more positions open. It is important you understand they if you are long and short the same market, also known as hedging, then if the spread of that market widens, over a news announcement for example, then you would end up losing more money despite being hedged and could lead to your positions being closed.
(o) You can close part of your position if you wish, by entering an amount on the trading ticket less than the amount you already have open.
(p) If your trade does not automatically roll because it has an expiry date, as in a futures market, then this will automatically close on your account at the prevailing closing rate. This rate may not always be determined as per the MIS, and in extreme circumstances, Land-FX UK Ltd. reserves the right to add a closing spread to this price to fairly represent where we un-hedged the position. This may typically occur in times of extreme volatility or illiquidity.
(q) In very rare circumstances Land-FX UK Ltd. reserves the right to extend the expiry date of a product if the market liquidity is such that it is impossible for us to close our hedge in the market. This might be because of a market being ‘limit down’ for example which may have a similar effect to the market being closed.
(r) If Land-FX UK Ltd. does reject a trade, for whatever reason, it is your sole responsibility to make sure that you are aware of what positions you have or do not have open as a consequence of this, and if necessary attempt to trade again to achieve your desired result.
(s) Trades in FX or CFDs are always done in the Notional Amount or via ‘Lots’ which is shown in the Market Information Sheets (MIS).
15) Rolling Trades
(a) Rolling trades have no theoretical expiry date. They are automatically rolled by us at the close of business every day and may be subject to a financing charge (or credit) depending on what market it is. If there are insufficient funds in your account at the time the trade is rolled then Land-FX UK Ltd. reserves the right not to roll the position, and it will be left to expire at the market price.
(b) All rolling trades, whether in FX, or CFDs are subject to financing. These are calculated in different ways. For FX as a CFD this is calculated using the ‘market rate’ known as ‘tom next’.
(c) For all other rolling trades the financing is calculated using the prevailing interest rate of the product concerned with up to a 2.5% charge and is subject to change. Thus if you are long a market (buying) then you are charged up to 2.5% on top of the overnight funding rate for the currency of that market, or if you are short a market then you are credited up to 2.5% under the overnight funding rate for the currency of that market based on the equivalent market value of the trade. Depending on rates at the time this can in theory lead to you being charged whether you are long or short. (For example, where the interest rates are 1%, you will be charged 1 – 2.5 = 1.5%). However, Land-FX UK Ltd. caps this at zero percent, although we reserve the right to change the way in which we calculate this financing.
(d) Apart from FX, our rolling trades are usually based on the underlying market. However occasionally these prices can look significantly different from where the underlying market appears to be trading at that time because we base our prices for some of these markets on where the futures price is, adjusted by a ‘fair value’. This is quite normal market practice and enables us to quote some markets out of hours and also after major news events when the normal underlying market price maybe stagnant or very wide.
This is calculated by taking the Futures Price and taking away the estimated dividend or index points and adding the cost of carry based on the interest rate. In certain instances, we may quote a ‘custom’ or ‘unique’ market where there is no underlying market. In such cases Land-FX UK Ltd. will price this grey market as fairly and transparently as possible.
(e) Land-FX UK Ltd. may at its sole discretion crystallise the profits or losses of any clients rolling trades. This crystallisation, known as a ‘bed and breakfast’, will be done at the current mid-price at that time and will not incur any penalty charge or spread being applied. Bed and breakfast is a term that means the closure of a position in a financial market using the current price to realise the current profit or loss and then the immediate opening of the same position at the current price to keep the trade open. A client may, at any time, request that a ‘bed a breakfast’ is carried out on a rolling position to crystallise a profit or loss. There may be a nominal charge for this service.
Bed and breakfast is a term that means the closure of a position in a financial market using the current price to realise the current profit or loss and then the immediate opening of the same position at the current price to keep the trade open.
A client may, at any time, request that a ‘bed a breakfast’ is carried out on a rolling position to crystallise a profit or loss. There may be a nominal charge for this service.
16) Futures Trades
All non-rolling trades will be treated as a ‘future’. That means that unless it is a ‘rolling future’ it will expire on a specific date and time. These details can be found in our Market Information Sheets. Unless specifically agreed in writing in advance by Land-FX UK Ltd., all trades on Futures contracts will be treated as CFDs and will be cash settled. At no time will a client be entitled to delivery or be expected to deliver the physical entity with which the contract relates.
17) Markets
(a) Land-FX UK Ltd. offers an extensive range of markets which is evolving constantly. The MIS (Market Information Sheets) will be updated online to reflect any additions or amendments to the markets that we quote or the specifications of those markets, although we accept no liability as to its accuracy.
(b) It is important that you keep yourself up to date with the specifications of these markets as they can change.
(c) None of the markets which Land-FX UK Ltd. makes prices in is settled with physical delivery of that product. All markets are settled with cash, with either us paying you or you paying us.
(d) While every effort is made to ensure that the prices that Land-FX UK Ltd. publishes over our ITP are correct, occasionally the prices quoted by us may not be correct. In such cases Land-FX UK Ltd. will not be held liable for any losses incurred as a result of not being able to deal at this price.
(e) In the event of something causing a disruption to a market Land-FX UK Ltd. may at its absolute discretion, close a market, cancel orders or fill orders at a level that it believes in good faith to be appropriate. This may immediately put you on a margin call, meaning that you are close to being closed out because you are running out of funds.
(f) Land-FX UK Ltd. reserves the right to change the specification of any market or product that it quotes at any time whether clients have positions open or not, although it will always take client interests into account when doing so, and will try to give reasonable notice of such actions.
18) Spreads
(a) Every effort will be made to keep spreads as narrow as possible at all times while a market is open and if we are making an out of hours’ market.
(b) Land-FX UK Ltd. reserves the right to change its spreads at any time in any market for any reason. Examples of this might be a lack of liquidity, volatile conditions or out of hours’ markets.
(c) During this time we may change our maximum deal sizes as well.
(d) Land-FX UK Ltd. may at any time introduce different account types and move any client into a different account if it chooses without having to give a specific reason. These account types may have different minimum and maximum trade sizes, a maximum open position size, and different spreads. Some accounts may have fixed spreads while others have variable or floating spreads and maybe classed as STP (Straight Through Processing) or ECN (Electronic Control Network) which means execution will be dependent on the available liquidity to Land-FX UK Ltd. at any given time. Whatever the account type, Land-FX UK Ltd. reserves the right to change the spreads and markets available to its clients at any time.
19) Orders
(a) An order is a request by you, to us, to execute a trade when a certain price in a product is achieved. This may result in a new position being opened or an existing position being closed.
(b) Orders fall into three key areas. These are Limits, Stops and Stop Losses.
(c) A Limit order is an order to either sell at a level higher than where the current price is or to buy at a level lower than where the current price is. If this Limit order is executed, then this could either open a new trade or close an existing one.
(d) A Stop is an order to either buy at a level higher than where the current price is or to sell at a level lower than where the current price is. If a Stop order is executed, then this could either open a new trade or close an existing one. Usually Stops are used to open new positions as a Stop Loss is used instead to close a position.
(e) A Stop Loss is an order which is attached to an existing trade. It is an order to either buy at a level higher than where the current price is or sell at a level lower than where the current price is. If a Stop Loss is executed, then it will close the existing position which it is attached to.
(f) It is important to note that if you place a Stop order, rather than a Stop Loss order, so that a position you have open will be closed if a certain price level is met, then this order will still be live even if you close out the trade or position manually. So you would then need to cancel the Stop manually.
(g) Stop Loss orders are GTC (Good Till Cancelled) whereas Stops or Limits can be left GTC or GT (Good Till) which means you can choose when it expires.
(h) All orders will only be triggered when Land-FX UK Ltd.’s price reaches, or goes through, that level. For ‘BUY’ orders that will be when our ‘offer’ reaches that level. For ‘SELL’ orders that will be when our ‘bid’ reaches that level.
(i) We reserve the right not to execute an order if you do not have sufficient funds in your account at the exact time it is triggered to satisfy the NTR (Notional Trading Requirement).
(j) All orders are filled on a ‘non-guaranteed’ basis. This means that Land-FX UK Ltd. do not guarantee to fill any type of order at the exact price requested. We will always endeavour to fill orders at the requested price, where we can, or at a better level if possible. However, there may be circumstances where this is not the case, where a market price ‘gaps’ for example and we will fill you at our next available price. (See ‘gapping’ section).
(k) All orders, regardless of their type, can only be triggered during Land-FX UK Ltd.’s market opening hours for that individual market (See Market Information Sheets - MIS).(l) All orders can only be left a minimum distance away from where the Land-FX UK Ltd. price is at that time. This can be seen on the deal ticket.
(m) On the Meta Trader 4 platform you can leave a trailing stop loss which will automatically move up or down depending on your position and if you are making money. This will only work while you are logged into the platform.
(n) Land-FX UK Ltd. may at its sole discretion, taking into account market liquidity, refuse the addition or amendment of any orders for up to 2 minutes’ prior major news releases.
(o) We reserve the right to refuse any amendments to any type of existing order.
(p) Please note that Land-FX UK Ltd. may, at its discretion, remove and archive deleted pending orders from the trading platform history in order to free up memory on its servers. If it does so it will only do this for orders that have not been executed and have been cancelled and which are at least one month old. Details of any orders which have been archived will be available to all clients upon request.
20) Gapping
No market is immune to gapping. This occurs when a market price jumps (or gaps) often following a news announcement. In the case of shares, this might occur after the results or a profit warning. For other markets this may occur after some important economic news.
We will endeavour to fill you at the first price available to us when this situation occurs. You should be very aware that if you trade over news announcements the price you actually trade at may be vastly different from the level you intended to due to the market gapping.
By its very nature the market concerned can gap up or down. This is of concern if you have an order to buy or sell on that market. For example:
(a) If you were long an index and you had a stop loss order in the system to sell your position if the market price went lower and you did not want to lose too much money, then if the market gapped downwards then it might gap through the level of your price to a lower price which is where you would be filled. Thus you would lose more money than you were prepared to lose. In exceptional circumstances this might result in you having a negative balance on your account for which you are legally liable.
(b) You could also benefit from gapping as you might for example be short a market with a limit order in the system to take profit lower down, and buy it back. If the market gapped through your level, then you would end up buying the position back at a better rate than you intended.
21) Financing
Land-FX UK Ltd. will on a daily basis usually calculate financing due on any positions that you hold overnight, unless they are futures contracts.
(a) On FX this means the cost to roll your position forward from one business day to the next. As a rule, FX deals two working days ahead, and we use ‘market rates’, where possible, to give you the best possible prices to roll your position. This is usually done on any positions held at 5pm New York time (EST) and we roll them using ‘Tom Next’ points to the next business day as this is deemed to be the official closing time for Foreign Exchange before the next day’s business begins. This financing can result in you paying or receiving funds depending on your position and on what currency pairs you have positions in. You are more likely to receive financing if you are long a currency with a higher interest rate than the one you are short. Financing is calculated on the actual notional value of your trade.
(b) On Indices and Commodities, the financing is also based on the actual value of any trades held. If you are long, you are effectively borrowing funds to hold the trade, therefore you are charged up to 2.5% over the prevailing interest rate. If you are short, you are effectively depositing funds to hold the trade and you are credited up to 2.5% under the prevailing interest rate. This is calculated using the daily closing price of the product. Where interest rates are low, this could result in an interest charge. We reserve the right to change the financing rates at any time or calculation methods at any time. (See examples in the Appendix)
(c) For Muslim clients Land-FX UK Ltd. may offer a Sharia FX/CFD account where the spreads are wider but no financing is applied to positions. However, these accounts are monitored closely for abuse and may be subject to a commission charge if deemed to appropriate.
22) Dividends
For Indices trades when a Dividend is due we will credit or debit your account with the corresponding amount, if you are holding a position on ex-dividend day.
(a) If you are long on an index then we will credit you.
(b) If you are short an index then we will debit you. Land-FX UK Ltd. may at its absolute discretion withhold or change the way in which a dividend adjustment is made. The factors surrounding the above are dependent on the execution policy put in place by Land-FX UK Ltd. which monitors several factors including what we are charged by our brokers.
23) Corporate Actions
All trades Indices are subject to Corporate Actions.
(a) Land-FX UK Ltd. will adjust all trades that a corporate action may affect.
(b) This may be due to a share dilution, consolidation, reclassification, bonus shares being issued, or any other event that Land-FX UK Ltd., at its absolute discretion, deems appropriate.
(c) This adjustment may in some instances lead to the initial trade being cancelled and replaced with a new trade at a new price.
(d) At no stage do you have any voting rights in the company concerned.
24) Manifest Error
a) A manifest error can occur when a wrong price has been dealt on. This can be due to human error in the form of a misquote, a computer fault, or a latent price caused by a slow internet feed.
(b) Land-FX UK Ltd. may at its absolute discretion cancel, or amend, a trade or change the price that a trade has been dealt at if it believes that a manifest or palpable error has occurred.
(c) Internet, connectivity delays, and price feed errors sometimes create a situation where the price displayed on the Trading Systems do not accurately reflect the market rates. The concept of arbitrage and “scalping”, or taking advantage of these internet delays, cannot exist in an over-the-counter market where the client is buying and selling directly from the market. Land-FX UK Ltd. does not permit the practice of arbitrage. Transactions that rely on price latency arbitrage opportunities may be revoked.
(d) If Land-FX UK Ltd. does change a price from the one dealt at, then it will do so to a fair price which represents where the price should have been at the time of the deal.
25) Force Majeure
(a) A Force Majeure covers many areas of unforeseen events such as an act of God, like earthquakes and flooding to war, sabotage, IT or communications failure or a complete lack of market liquidity.
(b) If such an event occurs, Land-FX UK Ltd. will decide if this constitutes a Force Majeure event and if so will no longer be bound by this agreement or be held liable to any of the consequences that this may have.
(c) Land-FX UK Ltd. will at all times undertake to provide its customers with the best possible service and prices during the time that a Force Majeure is in effect.
26) Authorised Persons
(a) You as the account holder are the only person authorised to trade on your account.
(b) If you wish a third party to be able to trade on your account then you must request that an ‘authorised dealer’ be added to your account via mail or email. This will allow someone else to trade on your account without having the full ‘power of attorney’ powers of control.
(c) This third party will not be able to make third party payments.
(d) You will still be liable for every trade and for all monies owed.
27) Website
(a) Land-FX UK Ltd. accepts no liability for any computer virus or other malicious software that you may encounter through accessing our website or online trading applications.
(b) Land-FX UK Ltd. may, at its absolute discretion, close its Internet Trading Platform and website, without any prior notice. Land-FX UK Ltd. will not be held liable for any losses that may occur due to this situation.
(c) The live prices published on our ITP are for your sole use and should not be redistributed in any way or for any reason.
28) Third Party Providers
(a) Land-FX UK Ltd. Financial Services Ltd uses third party providers in various aspects of its business operations. At no stage do we accept any liability for any information that they provide us or that is published on our website via their application, or any mobile application.
(b) We accept no liability over any losses made by you relying on any information that either we or a third party provides.
(c) Land-FX UK Ltd. may offer its clients software supplied by third party providers to use in the course of their dealings with Land-FX UK Ltd. Land-FX UK Ltd. accepts no liability for the reliability of such software of for any losses that may arise from using it or relying upon it.
(d) This may include internet trading platforms, mobile trading platforms, charting (which should only every be construed as indicative), trade copiers and payment services.
(e) In the event of Land-FX UK Ltd. using remote access software to access your PC (with permission) we will not be held liable for any issues related to that or as a consequence of it.
29) Intellectual Property
(a) The intellectual property rights of all websites controlled by Land-FX UK Ltd. in its own name and those of its trading names remains the property of Land-FX UK Ltd.
(b) The above includes all trademarks, charts, databases, adverts, prices, market information, product information, website design, logos and all other areas of the website. Nothing may be copied, reproduced or disseminated in any way without prior consent from Land-FX UK Ltd.
(c) Third party vendors or software providers shown or linked to our website also own the intellectual property rights to their products. Land-FX UK Ltd. does not accept any liability in a capacity for any loss or misrepresentation that may occur from using or relying upon these third parties.
30) Negative Balances
(a) The financial welfare of our clients is always at the forefront of our business decisions and with that in mind Land-FX UK Ltd. has introduced a scheme to help protect clients from the risk of their trading account becoming negative.
While Land-FX UK Ltd. does have an automatic stop out level set on its MT5 trading platform so that when a client’s account falls to a certain level the positions are closed automatically, this does not always protect the client from ending up with a negative balance if the price of a market gaps. Clients should remember it is their responsibility to ensure at all times that they have sufficient funds on their account to maintain the required level of margin. However, if a retail client, or a corporate client who is classified as a retail client, ends up with a negative balance of up to $10,000, or equivalent, then upon notification by the client, Land-FX UK Ltd. will write off that amount subject to certain conditions:
Where any of the following occur, Negative Balance Protection will not be applicable:
· A Force Majeure event occurs.
· Extreme volatility causing abnormal price movements.
· Government/Central Bank intervention.
· If the client holds other accounts with Land-FX UK Ltd. that are in credit.
· Where Land-FX UK Ltd. deems the client to have acted deliberately to abuse the system.
Please note that this offer only applies to one account holder per household and covers only one account at any one time held by that person or corporation and Land-FX UK Ltd. decision is final.
This offer is not applicable to residents of China who have other safeguards in place.
(b) In the unlikely event that you end up with a negative cash balance despite the above safeguard, this should be paid immediately to Land-FX UK Ltd. via a credit/debit card or bank transfer. Failure to do so could result in legal proceedings and interest being charged on the debt at 4% above the prevailing interest rate at the time.
31) Market Abuse
(a) You undertake not to trade with Land-FX UK Ltd., if to do so would contravene market abuse rules.
(b) You should not trade an equity (if Land-FX UK Ltd. does create this offering at a later date) if you are involved in any activity to do with that company which may affect its price. For example, if you are connected with the merger or takeover of that or by that company.
(c) You should not buy or increase your position in a company if to do so would exceed your declarable interest in that company under the law at that time.
(d) You understand that Land-FX UK Ltd. may hedge some or all of any trades that you do and as such your trades can have a material effect on the actual market price.
(e) You understand that any trades that you place will be subject to judicial regulation will be covered by the Criminal Justice Act.
32) Money Laundering - We fully support the FCA, the Police and all International Governments and Agencies in their fight against Money Laundering and have procedures in place to combat all areas of this activity. We will not tolerate any attempts to launder money or what may appear to be laundering money and we reserve the right to reject or refuse any payment or payment request if we have any suspicions about the legality of the transaction, even if it is legitimate.
33) TCF (Treating Customers Fairly)
We are committed to providing the best service we can to our clients. As part of this process we continually monitor our procedures and the way in which we do business in order that we meet the highest standards expected of us under the ‘Treating Customers Fairly’ policy laid down by the FCA.
(a) We ensure all staff have the highest levels of training and product knowledge at all times.
(b) We ensure that clients are made aware of the risks associated with their trading activity.
(c) We provide products that are clearly defined and easy to understand and trade.
(d) We constantly update our website with product and market information.
(e) We provide tutorials and literature to help inform and educate clients.
(f) We ensure that all promotions are clear and not misleading.
(g) We have a clear and simple procedure in place for clients to follow in the event of a complaint.
(h) We actively encourage feedback to ensure that clients fully understand all areas of our service.
34) Privacy and Data Protection
(a) Land-FX UK Ltd. will at all times comply with the Data Protection Act 1998.
(b) By accepting these Terms of Business you understand that you will be providing us with personal information that we will use to open, administer and maintain your account with us.
(c) We undertake not to sell or pass on your personal information to any third parties except to those that we need to in relation to the normal operation of our business. These include credit card processing and verification centers, law enforcement agencies, any financial or other regulators, our auditors and your compliance officer (if you are, or your firm is, FCA regulated), and introducing brokers that we may have a business agreement with.
(d) However we may pass your information on to other companies within our group that we feel may be able to provide a service to you.
(e) We may provide personal details to other or margin trading firms who are seeking a reference, however this would not include details of any open positions.
(f) We obtain most of the information about our clients directly from them, but we reserve the right to obtain information from other sources such as credit reference agencies, the Electoral Register, or fraud prevention agencies.
(g) We may use the information we have to help us provide a better service or new products to you and our other clients.
(h) All staff at Land-FX UK Ltd. are fully trained in the confidentiality of handling personal information. (i) All personal information held by us is done so in secure computer based storage facilities wherever possible. Otherwise we hold the information in secure paper-based files. No unauthorised persons are able to gain access to these storage facilities.
(j) Our website may install cookies on your computer so that we can better serve your requirements by knowing what areas of our website you have been looking at and speeding your navigation. You have the option of turning this function off via your computer settings if you wish, although this may affect your ability to view other parts of the website.
(k) While we make every effort to ensure all the information we hold is correct and up to date, it is your responsibility to furnish us with any changes in your personal information.
(l) You have the right under Data Protection Act of 1998 to request a copy of the information that we hold about you so that you may advise us of any inaccuracies. To do so you must write to us requesting this information and providing verification of your identity. We may make a small charge to cover our costs and will advise you of this before we send you a copy of the information. This whole process can take up to 40 days, pursuant to the Data Protection Act.
35) Closure of Accounts
Land-FX UK Ltd. may at its absolute discretion close an account at any time for any reason. In the interests of treating customers fairly this would normally be for a specific reason, but is not limited to such, and we are not obliged to give a reason. Examples of situations where this might occur are:
(a) You are rude or abusive to staff.
(b) You have supplied false personal information.
(c) Land-FX UK Ltd. has reasonable grounds to believe that you are involved in some form of market abuse.
(d) You owe us money.
(e) The trading activity on your account is not suited to Land-FX UK Ltd.
(f) If Land-FX UK Ltd. discovers that your account trading activity breaches any compliance or regulatory rules in the UK or overseas.
If we decide to close your account, while you have open positions, then you will not be entitled to open any new positions, but you will normally be able to close any positions that remain open in the normal manner for a specified period of time. After that Land-FX UK Ltd. will close any open positions at the prevailing price at that time.
36) Responsible Trading
At Land-FX UK Ltd. we want you to trade successfully, but we are fully aware that this does not always happen, and we actively encourage responsible trading. In those situations, it is important that you are responsible in your actions to make sure you do not lose more money than you can afford to. You should only ever speculate with money you can afford to lose and it is imperative that you have read and understood our Risk Warning notice.
We do not recommend borrowing money, spending more than you can afford or using money set aside for other purposes for trading.
If you do feel that you need help in this area, then the following web sites may be useful to you. They are confidential and contain information, email addresses and help lines.
www.gamcare.org.uk
www.gamblersanonymous.org.uk
www.gambleaware.co.uk
www.gamblingtherapy.org
SELF-EXCLUSION POLICY
Land-FX UK Ltd. does have a self-exclusion policy where, upon receiving a request from a client, we will close any open positions and suspend trading on the account for a minimum of 6 months up to 5 years. During that time, we will endeavour not to allow you to open any other accounts, although we will not be held liable if you do and subsequently lose money. Please email compliance@land-fx.co.uk if you wish Land-FX UK Ltd. to instigate this policy.
The following risk disclosure document must be read, understood and signed in order for you to open an account with Land-FX UK Ltd..
Risk Disclosure
Based on your personal information and/or investment experience, trading in margined foreign exchange might be too risky of an investment product for you. Because of the high degree of leverage obtainable in trading margined foreign exchange with Land-FX UK Ltd. The loss in trading spot foreign currencies can be substantial with the possibility that you could lose more than your initial investment. You should therefore carefully consider whether such trading is suitable for you considering your circumstances and financial resources.
Your application has been received and is under review.
You will be notified with your Account Number and Password for the MetaTrader 5 Trading platform through your registered E-mail address within 1-2 business days.
In case there is any discrepancy in your application, a separate E-mail is to be followed.